FAQ

Frequently Asked Questions

Are your products cruelty free?

Yes — all LUMA products are cruelty free.

Are your products vegan?

Our formulations are consciously created using vegan-friendly ingredients wherever possible.

How long does shipping take?

UK delivery typically takes 2–5 business days.

Can I return my order?

Yes — unopened products may be returned within 14 days of delivery.

How can I contact you?

You can contact us at:
luma-skincare@hotmail.com